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Terms and Conditions
Terms and Conditions
Welcome to Covai Designs (“we,” “our,” or “us”). These Terms and Conditions govern your use of https://covaidesigns.com/ (the “Website”). By accessing or purchasing from our Website, you agree to comply with these Terms. If you do not agree, please refrain from using our services.
1. General Information
- Business Name: Covai Designs
- Registered Address: 97-1 Ashokar Street, Near Canara Bank, Vellalore, Coimbatore, Tamil Nadu 641111
- Contact Email: covaidesignstech@gmail.com
- Nature of Business: Online retail of gift products for children and homemakers.
2. Eligibility
By using this Website, you confirm that you are at least 18 years old or accessing the Website under the supervision of a legal guardian.
4. Pricing & Payment
- All prices listed on the Website are in Indian Rupees (INR) and inclusive of applicable taxes.
- We accept online payments through secure third-party payment gateways.
- We do not offer Cash on Delivery (COD).
- In case of pricing errors, we reserve the right to cancel an order and issue a refund.
5. Order Processing & Shipping
- Orders will be processed within the timeframe specified at checkout.
- We deliver only to specified locations within India.
- Delivery times may vary based on location, courier service, and unforeseen circumstances.
- We are not responsible for delays caused by third-party logistics providers.
6. Returns, Cancellations & Refunds
- No Return Policy: All sales are final. We do not accept returns or exchanges unless the product is defective.
- Cancellations: Orders cannot be canceled once processed.
- Refunds: If an item is found to be damaged upon delivery, customers must report it within 24 hours of receiving the order at covaidesignstech@gmail.com with images for verification. Approved claims will be processed as per our discretion.
Return & Refund Policy :
We do not offer any refunds, in case of any refunds ( mentioned Below )we will only issue a STORE CREDIT which can be used for future purchases from the store. In certain cases where customer doesnt wants to purchase from the store and needs money as refund on bank account , admin may approve it into original payment mode only if it is valid request.
urgent query regarding order – Monday to Sunday 10 am to 6 pm you can mail us on covaidesignstech@gmail.com or call on +91 98941 11813 Once after you receive the parcel , take a 360 degree opening video to claim refund/return/ replace on below cases.Items must be claim within 1 day of received.we will refund or replace fully or partially based on the item and type of damage. To avoid many fake cases we have taken necessary steps. We expect your kind cooperation . without unboxing video we don’t do any claims.
- The item may be damaged during transit.
- or there might be a manufacturing defect.
- or that a wrong item is delivered to you.If the order is confirmed by us and we are unable to ship the product due to some reasons ( Might be the product is out of stock ) , then we will issue the refund to the customer which might take 5-7 working days to get transferred. in the above cases we will arrange return shipment ,incase of any issue we are not able to arrange , we expect you to send through any reliable postal with proper packing . only in very rare cases .
Return of a product :
For returns of the product , wrong item or damaged item send , we will arrange return , incase return pickup not available from our side , you must be able to courier it back . We recommend that while shipping an item back, Pack the product in same condition , we can assure the refund once it is received in same condition we sent . if you are shipping back per kg we reimburse Rs.50 only, so kindly try to send back to us through INDIA POST or any reliable courier service.
No return are applicable in any cases that are bought from mega warehouse clearance sale or any kind of sale .
*Terms and condition may vary according to government E-Commerce Guidelines which may not be updated daily here , so Final decision will be taken by the Company regarding returns . Because we take utmost care of our buyers we don’t want to pass the products that has been returned by other person during this covid. We hope you will cooperate with us .
7. Intellectual Property
- All content on this Website, including logos, text, images, product designs, and graphics, is the exclusive property of Covai Designs.
- Unauthorized reproduction, distribution, or use of our content without written permission is strictly prohibited.
8. User Conduct
By using our Website, you agree:
- Not to engage in fraudulent transactions.
- Not to misuse our Website by hacking, spreading malware, or engaging in activities that harm our business.
- Not to post false reviews or misleading comments.
9. Privacy Policy
Your personal information is handled as per our Privacy Policy. By using this Website, you agree to our data collection and usage practices.
10. Limitation of Liability
- Covai Designs is not liable for any direct, indirect, or consequential damages arising from the use of our products or Website.
- We are not responsible for third-party service failures, including payment gateway errors or shipping delays.
3. Product Information & Availability
- We strive to provide accurate descriptions and images of our products, but slight variations may occur.
- All products are subject to availability. We reserve the right to discontinue or change products without notice.
11. Governing Law & Dispute Resolution
These Terms shall be governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.
12. Amendments to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated Effective Date. Continued use of the Website implies acceptance of the updated Terms.
13. Contact Information
For any inquiries regarding these Terms, please contact:
Covai Designs
Address: 97-1 Ashokar Street, Near Canara Bank, Vellalore, Coimbatore, Tamil Nadu 641111
Email: covaidesignstech@gmail.com
By using this Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Terms and Conditions
Welcome to Covai Designs (“we,” “our,” or “us”). These Terms and Conditions govern your use of https://covaidesigns.com/ (the “Website”). By accessing or purchasing from our Website, you agree to comply with these Terms. If you do not agree, please refrain from using our services.
1. General Information
- Business Name: Covai Designs
- Registered Address: 97-1 Ashokar Street, Near Canara Bank, Vellalore, Coimbatore, Tamil Nadu 641111
- Contact Email: covaidesignstech@gmail.com
- Nature of Business: Online retail of gift products for children and homemakers.
2. Eligibility
By using this Website, you confirm that you are at least 18 years old or accessing the Website under the supervision of a legal guardian.
3. Product Information & Availability
- We strive to provide accurate descriptions and images of our products, but slight variations may occur.
- All products are subject to availability. We reserve the right to discontinue or change products without notice.
4. Pricing & Payment
- All prices listed on the Website are in Indian Rupees (INR) and inclusive of applicable taxes.
- We accept online payments through secure third-party payment gateways.
- We do not offer Cash on Delivery (COD).
- In case of pricing errors, we reserve the right to cancel an order and issue a refund.
5. Order Processing & Shipping
- Orders will be processed within the timeframe specified at checkout.
- We deliver only to specified locations within India.
- Delivery times may vary based on location, courier service, and unforeseen circumstances.
- We are not responsible for delays caused by third-party logistics providers.
6. Returns, Cancellations & Refunds
- No Return Policy: All sales are final. We do not accept returns or exchanges unless the product is defective.
- Cancellations: Orders cannot be canceled once processed.
- Refunds: If an item is found to be damaged upon delivery, customers must report it within 24 hours of receiving the order at covaidesignstech@gmail.com with images for verification. Approved claims will be processed as per our discretion.
Return & Refund Policy :
We do not offer any refunds, in case of any refunds ( mentioned Below )we will only issue a STORE CREDIT which can be used for future purchases from the store. In certain cases where customer doesnt wants to purchase from the store and needs money as refund on bank account , admin may approve it into original payment mode only if it is valid request.
urgent query regarding order – Monday to Sunday 10 am to 6 pm you can mail us on covaidesignstech@gmail.com or call on +91 98941 11813 Once after you receive the parcel , take a 360 degree opening video to claim refund/return/ replace on below cases.Items must be claim within 1 day of received.we will refund or replace fully or partially based on the item and type of damage. To avoid many fake cases we have taken necessary steps. We expect your kind cooperation . without unboxing video we don’t do any claims.
- The item may be damaged during transit.
- or there might be a manufacturing defect.
- or that a wrong item is delivered to you.If the order is confirmed by us and we are unable to ship the product due to some reasons ( Might be the product is out of stock ) , then we will issue the refund to the customer which might take 5-7 working days to get transferred. in the above cases we will arrange return shipment ,incase of any issue we are not able to arrange , we expect you to send through any reliable postal with proper packing . only in very rare cases .
Return of a product :
For returns of the product , wrong item or damaged item send , we will arrange return , incase return pickup not available from our side , you must be able to courier it back . We recommend that while shipping an item back, Pack the product in same condition , we can assure the refund once it is received in same condition we sent . if you are shipping back per kg we reimburse Rs.50 only, so kindly try to send back to us through INDIA POST or any reliable courier service.
No return are applicable in any cases that are bought from mega warehouse clearance sale or any kind of sale .
*Terms and condition may vary according to government E-Commerce Guidelines which may not be updated daily here , so Final decision will be taken by the Company regarding returns . Because we take utmost care of our buyers we don’t want to pass the products that has been returned by other person during this covid. We hope you will cooperate with us .
7. Intellectual Property
- All content on this Website, including logos, text, images, product designs, and graphics, is the exclusive property of Covai Designs.
- Unauthorized reproduction, distribution, or use of our content without written permission is strictly prohibited.
8. User Conduct
By using our Website, you agree:
- Not to engage in fraudulent transactions.
- Not to misuse our Website by hacking, spreading malware, or engaging in activities that harm our business.
- Not to post false reviews or misleading comments.
9. Privacy Policy
Your personal information is handled as per our Privacy Policy. By using this Website, you agree to our data collection and usage practices.
10. Limitation of Liability
- Covai Designs is not liable for any direct, indirect, or consequential damages arising from the use of our products or Website.
- We are not responsible for third-party service failures, including payment gateway errors or shipping delays.
11. Governing Law & Dispute Resolution
These Terms shall be governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.
12. Amendments to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated Effective Date. Continued use of the Website implies acceptance of the updated Terms.
13. Contact Information
For any inquiries regarding these Terms, please contact:
Covai Designs
Address: 97-1 Ashokar Street, Near Canara Bank, Vellalore, Coimbatore, Tamil Nadu 641111
Email: covaidesignstech@gmail.com
By using this Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
