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Shipping & Delivery Policy
Shipping & Delivery Policy
At Covai Designs, we are committed to ensuring that your orders are delivered safely and on time. Please review our Shipping & Delivery Policy to understand our shipping process, delivery timeframes, and other important details.
1. Shipping Locations
- We currently ship only within India.
- Delivery is available to most cities and towns across India. If your location is not serviceable, we will notify you before processing your order.
2. Processing Time
- Orders are processed within 1-3 business days from the date of order placement.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Estimated Delivery Time
- Standard Delivery: Orders are typically delivered within 2-10 business days after dispatch.
- Delivery times may vary based on your location, courier services, and unforeseen delays such as weather conditions, strikes, or other logistical issues.
- Festival Return Gifts orders usually takes 15-20 business days.
7. Damaged or Lost Shipments
- If your order arrives damaged or tampered with, please report it within 24 hours by emailing covaidesignstech@gmail.com with clear photos/videos of the package and product.
- If an order is lost in transit, we will investigate with the courier and provide an update within 7 business days. If confirmed lost, we will offer a replacement or refund.
9. No Cash on Delivery (COD)
- We do not offer Cash on Delivery (COD). All orders must be prepaid at checkout.
4. Shipping Charges
- Shipping fees are calculated at checkout based on the delivery location and package weight.
- Any applicable shipping promotions or free shipping offers will be displayed at checkout.
5. Tracking Your Order
- Once your order is shipped, you will receive an email or WhatsApp notification with tracking details.
- You can track your order using the provided tracking number via the courier’s website.
6. Failed Delivery & Reattempts
- If a delivery attempt fails due to incorrect address, recipient unavailability, or refusal to accept, the courier will usually attempt a second delivery.
- If the order is returned to us due to failed delivery attempts, we may charge an additional reshipping fee for re-delivery.
8. Delays in Shipping
- Covai Designs is not responsible for delays caused by unforeseen events, including but not limited to:
- Natural disasters, strikes, or government regulations.
- Courier or logistics provider delays.
- However, we will do our best to keep you informed and assist you in tracking your package.
10. Contact Us
If you have any questions regarding your shipment, feel free to contact us at:
Covai Designs
Address: 97-1 Ashokar Street, Near Canara Bank, Vellalore, Coimbatore, Tamil Nadu 641111
Email: covaidesignstech@gmail.com
By placing an order on https://covaidesigns.com/, you agree to this Shipping & Delivery Policy.
Shipping & Delivery Policy
At Covai Designs, we are committed to ensuring that your orders are delivered safely and on time. Please review our Shipping & Delivery Policy to understand our shipping process, delivery timeframes, and other important details.
1. Shipping Locations
- We currently ship only within India.
- Delivery is available to most cities and towns across India. If your location is not serviceable, we will notify you before processing your order.
2. Processing Time
- Orders are processed within 1-3 business days from the date of order placement.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Estimated Delivery Time
- Standard Delivery: Orders are typically delivered within 2-10 business days after dispatch.
- Delivery times may vary based on your location, courier services, and unforeseen delays such as weather conditions, strikes, or other logistical issues.
- Festival Return Gifts orders usually takes 15-20 business days.
4. Shipping Charges
- Shipping fees are calculated at checkout based on the delivery location and package weight.
- Any applicable shipping promotions or free shipping offers will be displayed at checkout.
5. Tracking Your Order
- Once your order is shipped, you will receive an email or WhatsApp notification with tracking details.
- You can track your order using the provided tracking number via the courier’s website.
6. Failed Delivery & Reattempts
- If a delivery attempt fails due to incorrect address, recipient unavailability, or refusal to accept, the courier will usually attempt a second delivery.
- If the order is returned to us due to failed delivery attempts, we may charge an additional reshipping fee for re-delivery.
7. Damaged or Lost Shipments
- If your order arrives damaged or tampered with, please report it within 24 hours by emailing covaidesignstech@gmail.com with clear photos/videos of the package and product.
- If an order is lost in transit, we will investigate with the courier and provide an update within 7 business days. If confirmed lost, we will offer a replacement or refund.
8. Delays in Shipping
- Covai Designs is not responsible for delays caused by unforeseen events, including but not limited to:
- Natural disasters, strikes, or government regulations.
- Courier or logistics provider delays.
- However, we will do our best to keep you informed and assist you in tracking your package.
9. No Cash on Delivery (COD)
- We do not offer Cash on Delivery (COD). All orders must be prepaid at checkout.
10. Contact Us
If you have any questions regarding your shipment, feel free to contact us at:
Covai Designs
Address: 97-1 Ashokar Street, Near Canara Bank, Vellalore, Coimbatore, Tamil Nadu 641111
Email: covaidesignstech@gmail.com
By placing an order on https://covaidesigns.com/, you agree to this Shipping & Delivery Policy.
